Using Tiege
Can I use another brand's products with Tiege Hanley?
Many of our customers use our Skin Care or Acne Systems with products outside our line. While we cannot guarantee what results you'll see if you use a product we did not create, you're more than welcome to incorporate that into your routine.
Contact us with the specific product, and we can help you with instructions on how to incorporate it into your routine.
Should I apply products on top of the eye cream?
While there may be some overlap of EYES and our other products near your cheeks and temples where crow's feet form, there is no need to apply any product on top of EYES in the immediate area around your eyelids. Apply EYES to your lower eyelid, following your orbital bone toward your temple.
EYES can go right up to the edge of your eyelid, closer to your eyes than any other product. Be careful not to get any of our products in your eye, as this will cause irritation.
I am not seeing results. Actually, my skin is a bit worse!
When starting a new routine, you may experience a skin purge. The skin brings dirt, oil, and toxins to the surface, increasing your skin cell turnover rate, and may result in blemishes or pimples.
If you are just starting out with the products, use as directed by the instructions, and contact us with any questions.
After 2–3 weeks with the products, you should see your skin clear up and have a firm idea if you're making progress towards your goals.
If you aren't seeing the results you're looking for, contact us. We will make adjustments to your usage or product line up.
If at any point you are hesitant to continue or feel the products may not be working with your skin, contact us, and we will make sure you get a refund.
How soon should I expect to see results from the Acne System?
We’ve had customers see results in as few as 7 days, but results are going to vary from person to person, and it is possible that your acne may get a little worse before it gets better.
Our recommendation is to use the product for the first box. That should be enough time to make a firm judgment call on whether your product line up is something you’d like to continue using.
Will TiegeClear acne products work on body acne?
While it is safe to use our products on other parts of your body, at this time, we do not offer any products specific to body acne.
How do I incorporate Tiege Hanley into my gym routine?
This comes down to when you go to the gym. If you're going to work out, sweat, swim, or shower within two hours of applying Tiege Hanley, wait until after your workout to do your Tiege routine.
If you work out in the evening, you can do the PM routine after and be done for the day.
If you work out midday and would like to wash your face and clean up afterward. Anytime you're going to be out in the sun, we recommend applying AM Moisturizer after you dry off.
How do I incorporate Tiege Hanley into my shaving routine?
Our recommendation for shaving is to use WASH first, then shave. If it is a day that you are exfoliating, you would WASH, SCRUB and then shave.
All of our finishing products (AM, PM, EYES, SUPER SERUM, and/or ACNE SERUM) should be applied after you shave.
If you use aftershave, you can use our AM moisturizer in its place. If you still would like to use aftershave, the best time to incorporate the product is directly before our AM or PM moisturizer.
Remember, it is very important to end your morning routine with our AM moisturizer for the SPF protection as you head out to start your day.
How should I apply Tiege Hanley if I have a beard?
Full bearded guys should apply Tiege Hanley to the exposed areas of the face and neck only. Guys with stubble/light beards can apply our products through their facial hair on the entire face and neck.
Can I use the TiegeClear Acne System with Tiege Hanley's anti-aging products?
Yes! Start with TiegeClear Acne System as your base. You can add some of the products from the Skin Care System to your routine.
EYES
Great to pair with TiegeClear system for guys who are concerned with dark circles or bags around the eyes. This area of skin needs extra hydration, which EYES delivers for improved appearance around the eyes. Apply after ACNE SERUM, SUPER SERUM, and before AM.
SUPER SERUM
Great to pair with TiegeClear system for guys who are also concerned with lines and wrinkles. SUPER SERUM delivers the anti-aging benefits, while TiegeClear system delivers clearer skin. Apply after ACNE SERUM and before EYES and AM.
RETINOL STICK
Great to pair with TiegeClear system for guys who are also concerned with lines and wrinkles and lock in vital benefits during sleep. RETINOL STICK delivers the anti-aging benefits and locks in the benefits of TiegeClear system while your skin is in repair mode during sleep. Apply after ACNE SERUM and before EYES.
TiegeClear Level 1
Included all 3 Levels of TiegeClear
- SAL ACID WASH replaces DAILY FACE WASH
- GLYCOLIC PADS replaces SCRUB
- ACNE SERUM replaces PM MOISTURIZER
TiegeClear Level 2 adds AM Moisturizer
TiegeClear Level 3 adds AM and CLAY MASK
We don't recommend using SKIN CARE WASH, SCRUB, or PM with TiegeClear.
How should I use Tiege Hanley if I work a night shift?
We have plenty of customers who work the night shift. Your Tiege Hanley routine is important to keep regardless of your work hours. We recommend using the AM moisturizer whenever you are exposed to the sun and the PM moisturizer whenever you go to sleep.
I've been spending a lot of time indoors, do I need the AM moisturizer with SPF 20?
AM MOISTURIZER is not just a sunscreen. Yes, it has been designed with SPF 20 to protect your skin from everyday sun exposure, but that's only part of how that product helps your skin.
AM comes packed with ingredients like Calendula Extract, to calm and nourish your skin, Plantain Extract to sooth your skin and promote healing, Rosemary Leaf Oil to protect your skin while also offering antiseptic properties, and Lavandula Oil which hydrates, reduces redness, and fights acne-causing bacteria.
One of my pumps is not dispensing product!
Here's how to prime the pump:
1) Put the cap on the bottle and tap it upright on a hard surface 10 times
2) Take off the cap and hold the bottle so you can pump with your thumb.
3) Pump as you tilt the bottle back and forth. It should dispense in 20 pumps or less.
This should resolve the issue, but if you are still unable to get the product to dispense, please contact us for a replacement.
Do I need to use a toner with Tiege Hanley?
What a toner should do is hydrate, provide antioxidants, and soothe the skin. Our system of products contain ingredients that would duplicate the effects of a toner. The moisturizers and serums will soothe and hydrate your skin effectively.
Can I use self-tanner with Tiege Hanley products?
You can use self-tanner with Tiege Hanley products, as long as you make sure that the self-tanning product is supposed to be used on your face (Word of caution: many self-tanners are not formulated for facial use).
If you have the correct self-tanner, use them several minutes after applying your Tiege Hanley products, making sure that your Tiege Hanley products are well absorbed into the skin before using any self-tanning products.
Can I use a PMD with Tiege Hanley?
You can use your cleansing brush once a week. The best time to use it is right after using our WASH. We don't recommend using your cleansing brush on the same day you use our SCRUB.
Can I use a spin brush with Tiege Hanley products?
You can use your spin brush twice a day, and you can use our WASH with the spin brush. We don't recommend using your spin brush on the same day you use our SCRUB.
Can women use Tiege Hanley, too?
Although we market our products toward men, they work great for women as well!